Terms of service

Last updated: June 30, 2026

OVERVIEW

This website is operated by NovaForm. Throughout the site, the terms “we,” “us,” and “our” refer to NovaForm.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use this website or purchase products from us.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website or purchasing our products.

PRODUCT INFORMATION

NovaForm sells dietary supplement products, including creatine monohydrate powder.

We make reasonable efforts to display product information, images, ingredients, serving details, pricing, and availability as accurately as possible.

However, product packaging, labels, colors, images, or details may vary slightly from the images shown on our website. Customers should always review the product label, ingredients, serving information, and warnings before use.

DIETARY SUPPLEMENT DISCLAIMER

NovaForm products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Product information on this website is provided for general informational purposes only and is not medical advice.

If you are pregnant, nursing, under 18, taking medication, or have a medical condition, consult a healthcare professional before using any dietary supplement.

Do not exceed the suggested serving unless directed by a healthcare professional.

HEALTH AND PERFORMANCE CLAIMS

Any product information related to daily routine, consistency, active lifestyles, strength, recovery, performance, or training support is general in nature and should not be interpreted as a guarantee of specific results.

Individual results may vary. We do not guarantee any particular health, fitness, strength, body composition, muscle growth, recovery, or performance outcome from using our products.

ORDER ACCEPTANCE

After you place an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, product availability, pricing errors, shipping restrictions, payment issues, or violation of our policies.

If your order is canceled after payment has been captured, we will issue a refund to the original payment method when applicable.

PRICING AND AVAILABILITY

Prices are listed in the currency shown at checkout.

Product prices, promotions, discounts, bundle offers, and availability may change without notice.

We reserve the right to correct pricing errors, typographical errors, product information errors, or availability errors at any time, including after an order has been placed.

PAYMENTS

All payments must be completed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate.

SHIPPING

Shipping times are estimates and are not guaranteed.

Delivery times may vary depending on location, carrier conditions, holidays, weather, fulfillment delays, customs, or other circumstances outside our control.

Please review our Shipping Policy for more information.

RETURNS AND REFUNDS

Returns and refunds are handled according to our Return & Refund Policy.

Because our products are dietary supplements, opened, used, consumed, unsealed, or damaged products may not be eligible for physical return.

However, eligible orders may be covered by our 30-day money-back guarantee, as described in our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

CUSTOMER RESPONSIBILITY

You are responsible for providing accurate billing, shipping, and contact information.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete information provided by the customer.

You are also responsible for reading the product label, ingredients, allergen information, usage instructions, and warnings before consuming the product.

ALLERGENS AND INGREDIENTS

Although we provide ingredient information based on the product label, customers are responsible for reviewing the full label before use, especially if they have allergies, sensitivities, dietary restrictions, or medical conditions.

THIRD-PARTY SERVICES

Our store may use third-party services, including Shopify, payment processors, shipping providers, fulfillment partners, analytics tools, advertising platforms, and email service providers.

These third parties may have their own terms, conditions, and privacy practices.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, NovaForm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

ACCURACY OF INFORMATION

We aim to keep information on our website accurate and up to date, but we do not guarantee that all information is complete, current, or error-free.

We reserve the right to update, modify, or remove content at any time without notice.

PROHIBITED USES

You are prohibited from using the site or its content:

- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe upon intellectual property rights
- To submit false or misleading information
- To transmit malicious code
- To collect personal information of others
- To interfere with the security or functionality of the website
- To abuse, harass, defame, or harm others
- To attempt fraudulent purchases or chargebacks

CHANGES TO THESE TERMS

We reserve the right to update or change these Terms of Service at any time.

Changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

NovaForm Customer Support
Email: trynovaform@gmail.com
Website: trynovaform.com